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GARDNER & WHITE PRIVACY POLICY
For over 40 years, respecting and protecting customer privacy has been vital to
Gardner & White’s and our affiliated companies’ success. By explaining our
Privacy Policy to you, we want you to better understand how we keep our
customer information private and secure while using it to serve you better. We
believe that you should know about the information we collect, the measures we
take to safeguard it and the situations in which we might share information with
others.
Collection of Information
We must collect a certain amount of information to provide customer service,
offer new products or services, evaluate benefits and claims, assist in the
administration of customer plans, and fulfill legal and regulatory requirements.
The information we collect and the extent to which we use it will vary depending
on the product or service involved. Examples include:
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Information on your application and related forms, such as name,
address, date of birth, Employer Identification Number, Social Security
Number, gender, marital status, dependents, assets, income, and
investment option elections;
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Information about business conducted between us, such as products
or services purchased, account balances, payment history and claims
history;
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Information provided by your employer or benefits plan sponsor
regarding any group product you may have, such as name, address,
Social Security Number, age, income and marital status.
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Information from other sources, such as motor vehicle reports, medical
information and demographic information; and
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Information from visitors to our Web sites, such as that provided
through online forms, site visit data and online information-collecting
devices known as "cookies." Cookies enable the site to "remember"
who you are so you can navigate the site more easily. They also
permit you to access secured information and conduct secure
transactions. We do not record personal or sensitive information in our
cookies.
Sharing and Use of Information
While acknowledging the importance of protecting customer information, we may
find it necessary in the course of conducting business to disclose information we
collect about you, as described above, in some or all of the following
circumstances:
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Information may be shared with our affiliates to enable them to provide
customer service or account maintenance.
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Information may be shared with non-affiliated third parties (as
permitted by law) who are assisting us by performing services or
functions on our behalf, such as administrators and service providers,
agents, brokers, brokerage firms, insurance companies and mutual
fund vendors.
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Information may be shared with other financial service companies,
such as banks, insurance companies, investment advisory service and
asset management firms, mutual fund vendors, and securities brokers
or dealers, with whom we have written joint marketing or selling
agreements.
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Information may be shared with non-affiliated third parties as permitted
or required by law, such as compliance with a subpoena, fraud
prevention or compliance with an inquiry from a government agency or
regulator.
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Personal health information will be shared only with proper written
authorization or as required by law. We will not share medical
information or motor vehicle accident reports for marketing purposes.
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Information may be shared with our affiliates so they may tell you
about other products or services offered that might be useful or
beneficial to you.
From time to time, we enter into agreements with other companies to provide
services to us or to make products and services available to you. Under these
agreements, the companies may receive information about you but they must
safeguard this information and they may not use it for any other purposes.
Protecting the Information
We are committed to uphold our pledge to maintaining the security of our
customers’ personal information and we take our responsibility to protect the
confidentiality and security of customer information very seriously. To ensure
that such information is used only in the manner we have described in this policy,
we have instituted the following safeguards:
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Employees, investment advisor representatives and registered
representatives are required to comply with our established privacy
policies and procedures, which exist to protect the confidentiality of
customer information. Any employee, investment advisor
representative or registered representative who violates our privacy
policies will be subject to a disciplinary process.
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Employees access the information only on a business need-to-know
basis, such as to pay benefits or claims, assist in the administration of
a customer’s plan or service a customer request.
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We use electronic, physical and procedural safeguards to maintain the
confidentiality of the information we collect and to guard against
unauthorized access, alteration or destruction. Such methods include
locked files, user authentication, and encryption and firewall
technology.
Review and Access to Your Information
If required by law and upon written request, we will make information from your
file available for your review. We are unable to provide information collected in
connection with, or in anticipation of, any claim or lawsuit or any medical
information we have obtained from a health care provider.
If you notify Gardner & White that any information is incorrect, we will review it. If
we agree, we will correct our records. If we do not agree, you may submit a
short statement of dispute, which will be included in any future disclosure of
information.
If you have any questions about the right of access or wish access to your file (as
permitted by law), please contact us at the address below and include a copy of
your personal identification, such as a driver’s license or photo identification.
Privacy Official
Gardner & White
P.O. Box 40948
Indianapolis , IN 46240-0948
Our Continuing Commitment
We will provide our Privacy Policy to all new customers. We will continue to
provide this notice as frequently as required by law and will notify existing
customers of any modification at least annually.
We will continue to follow the policies set forth in this notice even when a
customer relationship no longer exists. However, that party will no longer be
entitled to an annual notice.
This notice is being provided on behalf of the following Gardner & White affiliates
and affiliated sales offices:
Gardner & White Corporation
Gardner & White, Inc.
Gardner & White Holding Company, Inc.
G & W Equity Sales, Inc.
The Deubner Agency, Inc.
Mandel & Associates, Inc.
S.A. Bogenrief & Associates, LLC
Our privacy commitment to you also extends to those companies with which we
affiliate in the next 12 months. While this Privacy Policy may change from time to
time, you can always review our current policy online at www.gardnerwhite.com .
(10/08)
If you prefer that Gardner & White not disclose information about you to nonaffiliated parties, you
may opt out of these disclosures. This opt out will not apply to disclosures permitted by law or to
or to our affiliates or to companies that perform services on our behalf or to other financial
services institutions with whom we have a joint marketing agreement. If you
wish to opt out of disclosures to parties that are not affiliated with
Gardner & White, please open the link below and complete the form on page 5.
Gardner & White Privacy Opt out Notice
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